Waaro

Privacy Policy

Updated: March 02, 2026

Our Privacy Guarantee

We respect your privacy.

  • ● We do not sell your personal or business contact data to third-party marketers.
  • ● Your business intent data is used only for matchmaking within the WAARO platform.
  • ● We follow reasonable security practices to protect your data.

1. Information We Collect

We collect information necessary to provide our B2B matchmaking services, including:

🔹 Information You Provide:

  • ● Name, designation, company name
  • ● Business email address, phone number
  • ● Business address, GST number, company details
  • ● Profile information, product listings, business requirements
  • ● Chat, inquiry, and interaction data on the platform

🔹 Automatically Collected Information:

  • ● IP address, device type, browser type
  • ● Log files, usage data, access time
  • ● Cookies and tracking technologies (for performance & security)

🔹 Intent & Platform Activity Data:

  • ● B2B buying/selling intent
  • ● Search behavior, category interests
  • ● Interaction with profiles, products, and inquiries

2. How We Use Your Data

We use your data to:

  • ● Provide and operate the WAARO platform
  • ● Match you with relevant business partners
  • ● Improve platform algorithms and user experience
  • ● Verify business identity (GST, email, phone, etc.)
  • ● Send important service-related notifications
  • ● Provide customer support
  • ● Generate aggregated & anonymous analytics reports
  • ● Maintain security, fraud prevention, and compliance

We do not expose your personal identity in public reports.

3. Data Sharing with Partners

We share your data only when:

  • ● You send or accept an inquiry or connection
  • ● There is a clear business matchmaking intent
  • ● You explicitly choose to contact another user

We may also share data with:

  • ● Payment gateways
  • ● Verification service providers (GST, KYC, etc.)
  • ● Cloud hosting, email, WhatsApp, SMS service providers
  • ● Analytics and security providers

All such partners work under strict Data Processing Agreements (DPA).

4. Cookies & Tracking

We use cookies to:

  • ● Keep you logged in
  • ● Improve performance and user experience
  • ● Analyze platform usage
  • ● Enhance security and fraud prevention

You can control cookies through your browser settings.

5. Data Storage & Security

  • ● Your data is stored on secure servers.
  • ● We use reasonable technical and organizational security measures.
  • ● However, no internet system is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

  • ● We retain your data as long as your account is active or required for legal/business purposes.
  • ● After account deletion, data may be retained for compliance, audit, or legal obligations.

7. Child Privacy Policy

  • ● WAARO is a strictly B2B platform.
  • ● Users under 18 years of age are not allowed.
  • ● If such account is found, it will be immediately deleted.

8. Your Rights

You have the right to:

  • ● Access your personal data
  • ● Update or correct your data
  • ● Delete your account and personal data (subject to legal limits)
  • ● Control communication preferences

You can manage most of these from your WAARO account settings.

9. Legal Compliance (GDPR, CCPA & Indian IT Laws)

Where applicable, we comply with:

  • ● Indian IT Act & Data Protection Rules
  • ● GDPR (for EU users, if any)
  • ● CCPA (for applicable cases)

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of WAARO means you accept the updated policy.

12. Contact Us

For any privacy-related questions:

Waaro India Private Limited

Support Email: support@waaro.in

Website: www.waaro.in